OFFICE REFERRAL MANAGEMENT

Student Behavior Referral System with the Full Story

Teachers send the referral with the related behavior attached, plus what they’ve already tried. Admins review and manage every referral from one queue.

Minga in-app view of Student Behavior Referral Management

How Referral Management Works in Minga

From the first incident in class to a closed referral in the office.

See it in action

A referral is only as useful as the context behind it. With Minga, teachers and staff can attach related incidents and note what’s already been done. Admins set the behaviors and interventions to choose from, so every referral matches how your school talks about behavior. This gives admins what they need to make fair, informed decisions.

Everything a Referral Form Needs, Customized to Your School

Referral icon

Referral details

The teacher’s context for why they’re referring, required on every referral.

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Attached incidents

Past incidents sent with the referral, so admins see the pattern.

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Interventions tried

What the teacher already did, from a seat change to a call home.

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Status updates

Get notified of new referrals, keep track of what’s in progress, and close out cases to remove them from the queue.

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Consequences

Assign a consequence right from the referral when one is needed.

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Close the loop

Closing notes keep teachers in the loop so they know what happened after they made the referral.

The Difference

Paper Referrals Leave Admins Guessing. Minga Gives the Whole History.

A paper referral arrives with one incident and no history, then disappears into a pile. Minga sends the full record with not only what happened but how it was handled.

How behavior referrals work on paper compared with Minga
Paper Referrals Minga
0% of a student’s history travels with a paper referral form 100% of logged incidents ready to attach when a teacher refers
One incident on a form, no history Past incidents attached to every referral
What’s already been tried stays in the teacher’s head Interventions recorded with each incident
Referrals piled on a desk or in an inbox Queue filtered by alpha list
Teachers never hear what happened Status tracked from new to complete
Outcomes filed away, if recorded at all Closing notes saved to reports and profiles

FAQs – Behavior Referrals

A behavior referral is how a teacher escalates a student’s behavior to an administrator when classroom interventions haven’t worked. In Minga, a referral includes the teacher’s context and any past in-class incidents attached to it, so admins see the full pattern rather than a single moment.

A useful student referral form explains why the teacher is referring, lists the behaviors and incidents involved, and records the interventions already tried. Minga builds that into every referral, then adds admin notes, any consequence assigned, and a closing note once it’s resolved.

Most schools refer when a behavior keeps repeating after classroom interventions, or when an incident is serious enough to need admin involvement. Logging in-class incidents as they happen makes the decision to refer easier, because the pattern and the steps already taken are on record.

An incident is an in-class behavior a teacher logs and handles, with the behaviors, interventions, and a note. A referral escalates the situation to the office. In Minga, a teacher can turn an incident into a referral or attach several past incidents to a new incident.

In Minga, every open referral lands in one admin queue that can be filtered by status or teacher and sorted by date. Admins open a referral, review the attached incidents, add notes, assign a consequence if needed, and complete it with a closing note.

Yes. Each referral moves from ‘new’ to ‘in progress’ to ‘complete’, and teachers can review their own referrals in their referrals report. That way teachers know a referral was handled instead of wondering whether it was ever read.

Admins can assign a consequence directly from a referral, such as a detention, so the record and the decision live in one place. The consequence and the closing note are saved with the referral and appear in the student’s behavior history.

Yes. Admins can choose the behaviors and interventions teachers see on the in-class incident form, and add or remove options to match how your school handles behavior. Referral details are required on every referral, so admins always get the teacher’s context.

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Minga's Behavior Management Dashboard that helps with consistent, school-wide behavior management including recording negative behaviors and consequences.